.png?w=2944&h=1568)
Privacy Policy
Who Is Responsible and What This Policy Covers
Personal information controller: [legal name and address]. Privacy contact: [email and contact details]. This policy explains how personal information is handled through our website, inquiry forms, and booking communications. Effective date: [date]. Last updated: [date]. The technologies, providers, and data flows actually used must be reflected in this policy.
Information We Collect and Why
For inquiries, we may collect your name, email address, contact details, travel dates, group size, budget, and interests to respond, plan, and quote. After booking, where necessary for the service, we may collect passport names, nationality, document details, dates of birth, and itinerary information for named reservations and contract performance. Payment records may include transaction amounts, status, and order references. Website technical information includes [actual IP, device, browsing, or other data collected]. Passport scans are not required for an initial inquiry.
Processing Grounds and Sensitive Information
We process information on grounds permitted by applicable law, such as valid consent, necessity for a contract with you, legal obligations, or another lawful basis. Health, certain identity and financial account details, and children’s information may require additional protection. We handle such information only for a specific and sufficiently necessary purpose with safeguards, and obtain separate or guardian consent where required. You may decline optional information, although missing essential booking details may prevent us from arranging the relevant service.
Recipients and Service Providers
Information needed for your requested services may be provided to the travel agency, hotels, carriers, guides, reservation organizations, payment providers, and technology providers actually involved. Recipient names and contacts, purposes, methods, data categories, and relevant terms appear in [third-party information list link]. We distinguish processors acting on our instructions from independent controllers and provide notice and obtain separate consent where required. Permission to handle an inquiry is not permission to distribute your information to unrelated parties.
International Transfers and Retention
Website hosting, email, payments, or customer management may involve international processing. Actual storage locations: [countries or regions]. Overseas recipients and activities: [names, contacts, purposes, methods, data categories, and rights request channels]. Where personal information is provided overseas, we will meet applicable notice, separate consent, and other legal requirements. Inquiry retention: [period or criteria]. Booking, transaction, and legally required records: [period and basis]. At the end of the applicable period, information is deleted, anonymized, or restricted as required by law.
Your Rights and Information Security
To the extent provided by applicable law, you may request access, copies, correction, completion, or deletion of information; withdraw consent; restrict or object to certain processing; and ask for an explanation of processing rules. Contact [privacy email]. We will verify your identity proportionately and respond within applicable legal deadlines. Withdrawal does not invalidate earlier lawful processing, and legally required records may not be immediately deletable. We use safeguards proportionate to the risks, although no system is absolutely secure. We will address incidents and provide notices where required by law.
Children’s Information and Marketing Choices
A parent or authorized guardian should provide or authorize a child’s travel information. For children under 14, we obtain guardian consent and apply dedicated children’s personal information rules [link] as required, along with stricter requirements in other jurisdictions where applicable. Marketing subscriptions are separate from travel inquiries; declining marketing does not affect your inquiry. Unsubscribe using the link in a marketing email or contact [email]. Traveler photos and testimonials are not used for promotion without separate authorization.
